Information for NHS patients

This section of the website is here to provide you with all the information you will need before your visit as an NHS patient.

During your stay in the Treatment Centre, you will be under the care of a Consultant, and a named nurse. You may be required to refrain from eating and drinking for a period of time prior to your operation.

Should you wish to tour a treatment centre before your admission, to familiarise yourself with the layout and facilities, we would be happy to welcome you.

As an independent provider delivering NHS services, we are regulated by the Care Standards Act 2000 and receive regular visits from the Healthcare Commission. Their report on the Treatment Centre will be available to you, either via the Treatment Centre Manager, or the Healthcare Commission website www.healthcarecommission.org.uk

All the staff working here are committed to meeting your needs and expectations. You are encouraged to ask any staff member for assistance at any time during your visit or once you have been discharged. You can be assured that all staff receive appropriate clinical and customer service training in order that we can offer the very best care.

We are committed to working with the Commission to continually enhance and improve the quality of care for patients.